FAQ

Question 1

Passport, visa & entry requirements

Accepted Answer

* U.S. citizens need valid government-issued identification for air travel within the United States. If you plan to use a state-issued ID or driver's license on or after May 7, 2025, it will need to meet Real ID requirements. Real ID compliant versions of these IDs will have either a yellow or black star, white star inside a yellow or black circle, or a white star inside a bear in the top righthand corner. Please visit **[dhs.gov](https://www.dhs.gov/real-id-frequently-asked-questions)** for more information.
* In order to enter the United States, Canadian citizens need a valid passport with an expiration date extending at least six months beyond the date of reentry.
* If you are not a U.S. or Canadian citizen, you must contact each destination country’s consulate for your specific entry requirements.
* You can see the most up-to-date entry requirements for the destination(s) you’ll visit on tour by going to **[goaheadtours.com/entry-requirements](/entry-requirements?tourCode=HAI)** and searching the code HAI.

Question 2

Tour pacing & mobility

Accepted Answer

*   You will walk for about 1.5 hours daily across mostly even terrain, including paved roads and paths, with some hills and stairs.
*   Travelers should be healthy enough to participate in all included walks without assistance. Adding optional excursions may increase the total amount of walking on your tour.
*   You should feel comfortable managing your own baggage at times, as well as getting in and out of boats.
*   Go Ahead Tours and the Tour Director who accompanies your group are unable to provide special, individual mobility assistance to travelers on tour. The responsibility of the Tour Director is to ensure the group as a whole enjoys a relaxing and informative journey, and he or she cannot be relied upon to provide ongoing, individualized assistance to any one traveler.
*   If you have any mobility concerns or physical restrictions, please contact our Customer Experience Team.

Question 3

Transportation & arrival information

Accepted Answer

- Round-trip flights booked through Go Ahead Tours arrive in Honolulu, Hawaii and depart from Maui, Hawaii (or Kauai, Hawaii on the tour extension). A representative from Go Ahead Tours will meet you at the airport and take you to your hotel. Please remain in the arrival lounge, as the representative might be escorting one of your fellow travelers to the bus at the time of your arrival.
- Transfers to and from the airport at the beginning and end of the tour are included for travelers who purchased their flights through Go Ahead Tours. Travelers who booked their own flights are responsible for securing their own airport transfers.
- The airport transfers are shared and will make stops along the way. In addition, the roads on the Hawaiian islands are often congested due to traffic. Travelers should be prepared for longer transfers.
- Flights from Honolulu to Hilo and from Kona to Maui are included in the price of your tour. (The tour extension also includes a flight from Maui to Kauai.)
- All other included transportation on this tour is by private motor coach.

Question 4

Baggage allowance

Accepted Answer

*   Please note that our travelers are limited to one checked bag and one carry-on bag per person due to storage limitations on motor coaches and other transfers, which may include train connections or flights.
*   Contact your airline(s) for baggage size and weight restrictions for your flights, which may include on-tour flights in addition to your round-trip flights to and from tour. Please note that your included on-tour flights may have more restrictive baggage limits.
*   Some airlines may impose additional charges if you choose to check any baggage or exceed baggage size and weight restrictions. Be advised that you are responsible for any baggage fees incurred on all flights.
*   Make sure you label your baggage and keep valuables, medication, and documents in your carry-on bag.

Question 5

Clothing & packing tips

Accepted Answer

*   We recommend packing lightweight, loose-fitting clothing that can be easily layered to accommodate varying temperatures, as well as a light jacket or rainwear.
*   A sturdy pair of walking shoes or sneakers is recommended for sightseeing.
*   You may want to pack dressier attire if you plan to visit a high-end restaurant or attend a special performance.

Question 6

Health

Accepted Answer

* At least 60 days prior to departure, check with your doctor or healthcare provider for the latest updates and entry requirements, or visit the Center for Disease Control and Prevention website at cdc.gov.
* Please be aware that you will be traveling to altitudes as high as 8,000 feet above sea level. These high altitudes can sometimes cause breathing difficulties for travelers who have heart problems or respiratory ailments. If you suffer from any of these conditions, please speak to your doctor regarding any potential health risks.
* During the summer months, take proper care with sun exposure and heat.
* If you have medication that you take daily, be sure you have enough for each day of the tour as well as any possible delays encountered.
* If you have dietary restrictions and/or food allergies please notify Go Ahead Tours at least 30 days prior to departure by logging in to your account and updating your traveler info. To update this information closer to your departure date, please call our Customer Experience Team.
* You can see the most up-to-date entry requirements for the destination(s) you’ll visit on tour by going to **[goaheadtours.com/entry-requirements](/entry-requirements?tourCode=HAI)** and searching the code HAI

Question 7

Cuisine

Accepted Answer

*   Hawaiian cuisine reflects the islands’ diverse history and population, combining influence from Polynesian voyagers, European explorers, American missionaries, and plantation workers from Asia. Taro, pineapple, coconut, macadamia nut, and fish are the islands’ most famous ingredients. Spam, which was brought over by GIs during World War II, also shows up on many menus. Popular dishes include chicken with rice, pulled pork, poi (mashed taro root), and _ahi poke_ (raw ahi tuna).

Question 8

Electricity & air conditioning

Accepted Answer

*   North America operates on 110-120 volts and uses Type A or B plugs with two flat pins or two flat pins and one round pin, respectively.
*   The majority of the hotels on this tour will have air conditioning.
*   Your hotels may provide hairdryers, irons, and other small appliances. However, these amenities cannot be guaranteed.

Question 9

Connectivity

Accepted Answer

*   Wi-Fi is available in most hotels, though some charges may apply.
*   There is no Wi-Fi on any of the motor coaches.
*   Please contact your mobile service provider for information on roaming charges.

Question 10

Time zones

Accepted Answer

*   Hawaii is on Hawaiian-Aleutian Time (HAT), which is six hours behind Eastern Time (ET) and three hours behind Pacific Time (PT). Hawaii does not observe daylight saving time.
*   From April through October, when it is noon in Hawaii, it is 6pm in New York City and 3pm in Los Angeles. From November through March, when it is noon in Hawaii, it is 5pm in New York City and 2pm in Los Angeles.

Question 11

Currency

Accepted Answer

*   You will use the U.S. dollar on tour.
*   We strongly advise that you take debit/bank cards and credit cards, which can be used to withdraw cash at local banks as needed.
*   You can use most debit/credit cards at ATMs on the international networks Cirrus and Plus, but make sure to check with your home bank about withdrawal fees.
*   Inform your bank and credit card company of your travel plans so that they won’t confuse your international purchases for fraudulent charges.
*   International banks and businesses primarily accept debit and credit cards that work with the EMV chip system. If you do not already have at least one debit or credit card with a chip in it, we strongly recommend requesting one from your bank prior to your tour.

Question 12

Tipping

Accepted Answer

- At the conclusion of your tour, it’s customary to offer your Tour Director and driver a gratuity in USD.
- We recommend tipping $10USD to $12USD per person per day for your Tour Director and $3USD per person per day for your driver.
- If applicable, we also recommend $2USD per local guide.
- Tips can only be paid in cash.

Question 13

Purchasing excursions on tour

Accepted Answer

*   Most optional excursions will be available for purchase while you are on tour.
*   Your Tour Director will only accept cash (in USD only), Visa, or MasterCard as payment for excursions.
*   Please be advised that if you pay for an excursion by credit card while on tour, it may take up to three months for your card to be charged.
*   Some optional excursions may only be purchased in advance. See page four of your tour itinerary for more information.
International travel is, by its very nature, unpredictable. We must therefore reserve the right to change this itinerary, without advance notice, to meet with local conditions at the time of travel. We appreciate your understanding. Please refer to our website for Terms & Conditions, dates, and prices.

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Itinerary

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Hotels

Hilton Garden Inn Waikiki Beach

Hilo Hawaiian Hotel

Courtyard by Marriott King Kamehameha's Kona Beach Hotel

Sheraton Maui Resort & Spa

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