FAQ

Question 1

Passport, visa & entry requirements

Accepted Answer

- In order to enter Thailand (and Cambodia on the tour extension), U.S. and Canadian citizens need a valid passport with an expiration date extending at least six months beyond the date of reentry.
- We recommend having at least two blank passport pages for entry stamps.
- There is no visa required for U.S. or Canadian citizens traveling to Thailand.
- U.S. and Canadian passport holders must obtain a visa to enter Cambodia on the tour extension. You may choose to obtain your Cambodia visa at the port of entry (you will need $30USD and two passport-sized photos), by purchasing an electronic visa on the [Cambodian Ministry of Foreign Affairs](https://www.evisa.gov.kh/home), by applying directly to the Cambodian consulate, or by using a visa provider, such as our partner company, [VisaCentral](https://www.visacentral.com/goaheadtours)—however, these services charge a fee in addition to the cost of your visa.
- All travelers must complete Cambodia’s e-Arrival Card up to 7 days prior to arrival. The e-Arrival card can be filled out at [arrival.gov.kh](https://www.arrival.gov.kh/) or by downloading the [Google](https://play.google.com/store/apps/details?id=cambodiaarrivalform.immigration.gov.kh&hl=en&gl=US) or [Apple](https://apps.apple.com/kh/app/cambodia-e-arrival/id1492455515) app.
- If you are not a U.S. or Canadian citizen, you must contact each country’s consulate for your specific entry requirements.
- You can see the most up-to-date entry requirements for the destination(s) you’ll visit on tour by going to [goaheadtours.com/entry-requirements](/entry-requirements?tourCode=TOM) and searching the code TOM.

Question 2

Tour pacing & mobility

Accepted Answer

* You will walk for at least 2 hours daily across uneven terrain with some hills.
* Travelers should be healthy enough to participate in all included walks without assistance. Adding optional excursions may increase the total amount of walking on your tour.
* You should feel comfortable managing your own luggage at times, as well as getting in and out of pick-up trucks and small boats.
* If you have any mobility concerns or physical restrictions, please contact our Customer Experience Team.

Question 3

Tour Director

Accepted Answer

* You will have two separate Tour Directors on this tour: one in Thailand and one in Cambodia if you choose the Cambodia & Bangkok trip extension.

Question 4

Transportation & arrival information

Accepted Answer

- Round-trip flights booked through Go Ahead Tours arrive in and depart from Bangkok. A representative from Go Ahead Tours will meet you at the airport and take you to your hotel. Please remain in the arrival lounge, as the representative might be escorting one of your fellow travelers to the bus at the time of your arrival.
- Transfers to and from the airport at the beginning and end of the tour are included for travelers who purchased their flights through Go Ahead Tours. Travelers who booked their own flights are responsible for securing their own airport transfers.
- Small boat rides and flights from Bangkok to Phuket and Krabi to Bangkok are included in the price of your tour. (The tour extension also includes one round-trip flight between Bangkok and Siem Reap.)
- All other included transportation on this tour is by private motor coach.

Question 5

Baggage allowance

Accepted Answer

*   Airlines have varying weight restrictions on baggage. Some airlines may impose additional charges if you choose to check any baggage; be advised that you are responsible for any such costs.
*   Contact your airline for detailed information regarding baggage size and weight restrictions for your flight, but please note that our travelers are restricted to one checked bag per person due to storage limitations on motor coaches and other transfers, which may include train connections or flights. We recommend that you limit your baggage to under 44lbs to avoid charges on included flights within Thailand.
*   One carry-on bag is also permitted, provided that it does not exceed 45 total inches (length + width + height).
*   Make sure you label your baggage and keep valuables, medication, and documents in your carry-on bag.

Question 6

Clothing & packing tips

Accepted Answer

* We recommend packing lightweight, loose-fitting clothing that can be easily layered to accommodate varying temperatures, as well as a light jacket or rainwear.
* A sturdy pair of walking shoes or sneakers is recommended for sightseeing. Please note that you will be required to remove your shoes at all Buddhist religious sites.
* Waterproof shoes or sandals, a swimsuit, sunscreen, and insect repellent are recommended for outdoor activities.
* Binoculars are handy for a closer look at local wildlife and scenery.
* You may want to pack dressier attire if you plan to visit a high-end restaurant or attend a special performance.
* It is preferable not to visit temples or other religious sites with bare legs and shoulders (and entrance may be denied on this basis).

Question 7

Health

Accepted Answer

* At least 60 days prior to departure, check with your doctor or healthcare provider for the latest updates and entry requirements, or visit the Centers for Disease Control and Prevention website at [cdc.gov](https://www.cdc.gov).
* Please be sure to take proper care with sun exposure as the sun can be especially strong in some of the areas you are visiting.
* Drink bottled water only. Refrain from drinking tap water, including when brushing your teeth.
* Avoid eating fresh fruits and vegetables unless they are cooked or washed in clean water and peeled.
* Bring a small first aid kit, including antacids, anti-diarrhea medication, motion sickness medication, and any prescription medications in your carry-on bag.
* If you have medication that you take daily, be sure you have enough for each day of the tour and any possible delays encountered.
* If you have dietary restrictions and/or food allergies please notify Go Ahead Tours at least 30 days prior to your departure by logging in to your account and updating your traveler info. To update this information closer to your departure date, please call our Customer Experience Team.
* You can see the most up-to-date entry requirements for the destination(s) you’ll visit on tour by going to [goaheadtours.com/entry-requirements](/entry-requirements?tourCode=TOM) and searching the code TOM.

Question 8

Cuisine

Accepted Answer

* Traditional Thai cooking uses market-fresh ingredients seasoned with a mix of herbs, spices, and condiments such as chili peppers and fish sauce. The main staple is rice. Most meals include a soup, a curry, a steamed or fried dish, and a salad.
* On the tour extension, international influence is evident in the Khmer cuisine of Cambodia, where flavor is created through the mix of herbs and spices such as sweet basil, Asian coriander, mint, lemongrass, and pepper. The base of almost all Cambodian dishes is rice or noodles, served with a curry, soup, or vegetable stir-fry. Grilled freshwater fish is popular, and the fermented fish paste known as prahok is a traditional seasoning.

Question 9

Electricity & air conditioning

Accepted Answer

* Thailand (plus Cambodia on the tour extension) operates on 230 volts.
* Thailand uses Types A, B, C, or O plugs with two flat pins, two flat and one rounded pin, or two or three rounded pins, respectively.
* Cambodia uses Types A, C, or G plugs with two flat pins, two rounded pins, or three flat pins, respectively.
* We recommend packing a universal adapter, as well as a voltage converter if you plan on using your own hairdryer or other device without a built-in converter.
* The strength of the air conditioning in Asian hotels is often not as strong, or as cool, as what you might be used to in the U.S. or Canada. When air conditioning is available, it is usually regulated seasonally and controlled centrally by the hotel.
* Your hotels may provide hairdryers, irons, and other small appliances. However, these amenities cannot be guaranteed.

Question 10

Connectivity

Accepted Answer

*   Wi-Fi is available in most hotels, though some charges may apply.
*   There is no Wi-Fi on any of the motor coaches.
*   Please contact your mobile service provider for information on roaming charges.

Question 11

Time zones

Accepted Answer

*   Thailand (plus Cambodia on the tour extension) is 11 hours ahead of Eastern Time (ET).
*   When it’s noon in New York, it’s 11pm on tour.

Question 12

Currency

Accepted Answer

* You will use the Thai baht in Thailand (plus the riel in Cambodia on the tour extension.)
* On the tour extension in Cambodia, U.S. dollars are accepted everywhere, though change may be given in riel. Most hotels, restaurants, shops, taxis, buses, and airlines list their prices in U.S. dollars, but small transactions (less than a dollar) are usually conducted in riel. Always carry small amounts of riel for motorcycle taxis, snacks, and other small purchases.
* Better rates of exchange are usually available overseas, although it’s worth ordering some currency from your local bank to use when you first arrive.
* We strongly advise that you take debit/bank cards and credit cards, which can be used to withdraw cash at local banks as needed.
* You can use most debit/credit cards at ATMs on the international networks Cirrus and Plus, but make sure to check with your home bank about withdrawal fees.
* Inform your bank and credit card company of your travel plans so that they won’t confuse your international purchases for fraudulent charges.
* International banks and businesses primarily accept debit and credit cards that work with the EMV chip system. If you do not already have at least one debit or credit card with a chip in it, we strongly recommend requesting one from your bank prior to your tour.

Question 13

Tipping

Accepted Answer

* At the conclusion of your tour, it’s customary to offer your Tour Director and driver a gratuity in local currency. Please keep current exchange rates in mind.
* We recommend tipping the equivalent of $10USD to $12USD per person per day for your Tour Director, $3USD per person per day for your driver, and $2USD per person per day for your bus attendant.
* If applicable, we also recommend the equivalent of $2USD per local guide.
* Tips can only be paid in cash.

Question 14

Purchasing excursions on tour

Accepted Answer

*   Most optional excursions will be available for purchase while you are on tour.
*   Your Tour Director will only accept cash (in USD only), Visa, or MasterCard as payment for excursions.
*   Please be advised that if you pay for an excursion by credit card while on tour, it may take up to three months for your card to be charged.
*   Some optional excursions may only be purchased in advance. See page four of your tour itinerary for more information.
International travel is, by its very nature, unpredictable. We must therefore reserve the right to change this itinerary, without advance notice, to meet with local conditions at the time of travel. We appreciate your understanding. Please refer to our website for Terms & Conditions, dates, and prices.

Highlights of Southern Thailand: Bangkok, Phuket & Krabi

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